Provides affordable accommodation for young travellers.

Senior IT Infrastructure Engineer - Hybrid

Job Description

Applications closed: 
May 16, 2023
Posted on: 
April 23, 2023

A fantastic opportunity has arisen to join YHA England and Wales as we are looking to recruit a Senior IT Infrastructure Engineer.

As Senior IT infrastructure Engineer you’ll administer and maintain critical systems and infrastructure. You’ll support YHA’s IT Infrastructure and Data Centre design, development, and solutions implementation; and you’ll provide third line support for YHA’s IT Infrastructure and users.

This role requires flexibility to attend National Office in Matlock DE4 3YH, although we do offer this role as hybrid as attendance the number of times required in the office is not set.

What can YHA offer you?

Working for a charity is really rewarding and YHA offers a fantastic benefits package too, including:

We pay £35,000-£42,000 per annum - (this role is fixed, 37.5 hours per week, permanent contract)

You will get access to YHA’s staff discount and cash back portal.

Free YHA Membership each year

10 nights free hostel stays per year for you and up to 3 friends or family.

There’s lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.


Working with the IT and Business Systems Team you will be:

  • Supporting YHA’s IT Infrastructure and Data Centre Design, development, and solutions implementation
  • Supporting YHA’s IT infrastructure and its users
  • Helping keep YHA’s IT Infrastructure secure, maintained, and compliant, and aligned with formal frameworks.
  • Working closely with stakeholders and colleagues, providing advice and delivering solutions to meet their needs.

For a full job description please email

Job Requirements

We value lived experience just as much as previous skills and knowledge.  We offer a robust induction, ongoing training, and further development, however, some of our roles will have further skills requirements.  For the role of Senior IT Infrastructure Engineer, we are looking for the following:

  • Qualified to diploma level in an IT subject or 3 years’ experience working in a 3rd line role.
  • Proven experience of VMware, able to deploy and provision Virtual servers, as well as day to day administration.
  • Proven experience of implementing and supporting an RDS/VDI Environment.
  • Excellent networking skills and experience of supporting LAN’s (VLANs, Routing, QoS) WAN’s (SDWAN, MPLS and IP Based routing) & VPN’s (IPSEC, AnyConnect, SSLVPN)
  • Experience of user personalisation technologies, preferably Appsense
  • Proven experience in Azure, Exchange Online, Windows Servers, DHCP, DNS, Active Directory Management, Group Policy management
  • Be proficient in packaging applications for deployment using Microsoft SCCM / Intune technologies and utilising PowerShell scripts to automate system tasks.
  • Experience of supporting cloud-based telephony platforms
  • Experience of IT Security, vulnerability scanning, vulnerability management and patching practices. Experience with WAF’s such as Cloudflare and KEMP.
  • Experience of working with compliance standards (GDPR & PCI DSS)
  • Excellent communication skills, able to discuss complex technical matters, and to communicate with non-technical users. Ability to transfer knowledge by producing clear, concise end-user system documentation, and deliver sessions and on the job training, for both end users, and technical team members.
  • Ability to work effectively and to prioritise own workload.

We note that communication can take many forms. This may include sign language; other adaptions for those with hearing impairments; or other speech or language difficulties.

Where there is a need for additional assistance and reasonable adjustments required by the postholder to carry out the role, these will be supported.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website and someone from the team will help you.

Who are YHA?

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

YHA’s core strategic priority is access for all. It is a fundamental part of our charitable objects and the foundation upon which our 90-year history is built. We’re actively building diverse teams and we welcome applications from everyone.

You can find out more about us by visiting the ‘Working for YHA’ pages of the YHA Jobs website.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Apply now

More jobs in membership