Museum membership program for the Victoria and Albert Museum.

Senior Membership Events Officer

Job Description

Applications closed: 
May 8, 2023
Posted on: 
May 13, 2023

The V&A is committed to creating a world class visitor and learning experience across all V&A sites and collections while looking to diversify and increase private and commercial funding sources. V&A Membership is a key facilitator in achieving these aims and therefore the growth and stewardship of Membership is vital to the Museum’s success. Presently, the V&A has approximately 62,000 Memberships, who connect and engage with the Museum in a variety of ways.


Main Purpose of Job

The purpose and aims of the Membership Events programme are to provide an entertaining, interesting and informative experience that allows Members to engage with the Museum onsite and online, across multiple venues, to increase their loyalty to the V&A, contributing to Membership retention.

The Senior Membership Officer will work across the Membership Events programme, with primary responsibility the programming and delivery of unique Members-only events both on site and online; the stewardship of Membership Event volunteers, and contributing to the running of evening talks, including  deputising for the Membership Event Manager as needed. This is an exciting opportunity for a creative and detail-oriented individual to shape the programme, at a time of museum-wide focus on growth in the Membership base, both across the UK and internationally, as the museum expands its number of venues and diversifies its audiences.

Job Requirements

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